Frequently Asked Questions
1Do you ship to direct post box ?
Yes dear cliets we can send direct your post box, But you have to leave note , When you ordered , please send without signatures,
2How you can ship?
We ship our products worldwide & all products are wrapped very discreet & tigtly - Package types and varieties are belong to us - Packages will send into tightly wrapped envelopes, If the package over the 250gr , we can use automatic extra envelope for safe shipping - Original boxes are used, but you have to specify, If you want original boxes, - Orders are sent from various warehouses in Europe.
3How much is the shipping costs?
- Regular shipping fees each per 250 gr $25 , - Courier service via ( UPS,DHL,ARAMEX,PTS) each per 500 gr $115
4Delivery Estimate & Rate
We send all over the World and we are giving to insurance to , USA and ALL EUROPE , KOREA , JAPAN , CANADA, AUSTRALIA , KUWEYT , UAE, ( %100 delivery rate)
5Is the signature required for Cargo?
If you wanna choose without signature you have to add note when you ordered, we can send without tracking & signature, It is good for CANADA & AUSTRALIA,
6How long does the ordering and delivery?
Your order will send within 24 hours when you complete your payment, and USA delivery estimate between 5-31 days , UK between 5-7 days, Spain between 7-10 days , other all europe countries between 5-10 days, CA-AUS between 5-7 days Japan & Korea 5-7 days, UAE between 4-6 days ,
7If I dont get delivered my order, What should I do?
You can send mail to us , and we can solve the problem, If your package is lost, or if caught by customs, We need to see the customs documents, When you got the seizure letter , please scan the seizure letter and send to us email,And when you scanned the seizure letter we can re-send your package If your order does not come at the time we promised do not hesitate to write to us.
8Do you provide tracking number for the shipment?
Yes of course all shipping with tracking number.All courier have tracking number, If you want without signature, We could not provide any tracking numbers, (For regular shipping ) ,Whether in mind,